HostingRoo Anti-Spam Policy
Effective Date: May 2025
Operated by: Hosting Roo Pty Ltd, Australia
ABN: 81 682 651 136
Applies to: All users of HostingRoo’s services, including hosting, email platforms, and domain-related services
1. Introduction
At HostingRoo, we are committed to keeping our network and services free from spam. We maintain a zero-tolerance approach to spam and expect all users to comply with relevant anti-spam laws, including the Spam Act 2003 (Australia) and other applicable international regulations.
2. Definition of Spam
“Spam” includes—but is not limited to—unsolicited bulk or commercial messages sent through any digital communication channel without the recipient’s explicit consent.
Examples include:
Commercial emails sent without permission
Mass emails to purchased or scraped lists
Phishing, spoofing, or deceptive messages
Unsolicited messaging via Office 365 or contact forms hosted on HostingRoo infrastructure
3. Your Responsibilities
If you use HostingRoo’s services (including cPanel, Office 365, or domain/email services), you must not:
Send unsolicited bulk messages
Host, promote, or link to spam-related content
Use third-party mailing lists without verified opt-in consent
Forge headers or sender information
Operate open relays or proxies for spamming purposes
All outbound commercial messages must:
Clearly identify the sender
Provide accurate contact details
Include a visible, functional unsubscribe link
4. Mailing List Requirements
You may send newsletters or marketing emails only if:
The recipient has given informed, verifiable consent (opt-in)
You offer a clear and easy way to unsubscribe
You promptly remove unsubscribed users from your list
Failure to meet these conditions may result in account suspension or termination.
5. Monitoring and Enforcement
HostingRoo actively monitors its network for spam and related abuse. We may take immediate action—including suspension or termination—without notice if spam activity is detected or credibly reported.
We also work with anti-spam databases and blacklists. Repeated violations may result in permanent service bans or IP blocklisting.
6. Reporting Spam or Abuse
To report suspected spam from a HostingRoo user:
📧 abuse@hostingroo.com
Please include full email headers and any relevant logs or evidence.
7. Penalties and Consequences
Violations of this policy may result in:
Immediate suspension or termination of services
Loss of prepaid fees
Legal or regulatory action
Reporting to law enforcement or compliance agencies
8. Modifications
HostingRoo reserves the right to update this Anti-Spam Policy at any time. Updates will be posted on our website. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
This Policy is governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of that state.
